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What should I do if there is a problem with my order?
Contact us. We accept and pay for returns if we have messed up the order somehow and we will endeavour to ensure that your are more than happy with the service you receive. We will send replacements free of charge if your order gets damaged in transit or lost and we will try to reply to all enquiries within 1 working day. Our email address is customerservice@hollywoodskin.com